Warranty & Defects
We distinguish 3 situations in case of a defect:
1) You unpack the machine and it does not appear to work.
- Contact Cashtester on +31(0)88 6 288 288 and fill in the RMA request. And we will ensure that your machine is replaced for free.
2.) You have a defect in the first year after purchase.
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Contact Cashtester on +31(0)88 6 288 288 and fill in the RMA request
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You will send the machine to Cashtester at your expense.
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Cashtester repairs the machine and sends it back at Cashtester's expense.
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You pay only the cost of shipping to Cashtester. Labor wages, spare parts and transportation are returned to you by Cashtester
3.) You have a defect at the end of the warranty period.
- You can choose to send the machine to us. In all cases, labor costs, parts and shipping costs are for you.
Contact +31(0)88 6 288 288 or by e-mail:
